PSE&G: A Public Utility’s Failure to Inform the Public

It's been nearly four days that I, and a number of my neighbors, have been without power due to this year's early snow storm.

While the storm was unexpected, the results were not: the snow was dense and heavy and the abundance of leaves still on the trees made it easy for snow to find purchase on weak limbs which fell onto power lines. Given that I live in a town called Maplewood, you can imagine how many old, large trees we have in town and that extent of the damage is probably higher than other towns.

Needless to say, it's got me a bit torqued out. Finally, this morning, I had to get on a plane to go to Blogworld LA, leaving my wife and son home without electricity and a wood stove that neither of them are comfortable operating.

But what's really got me pissed off is our utility company, PSE&G.

Getting a Jump on the Flood of iPhone Apps

As the executive producer of On Digital Media, I get a lot of press releases and general product and service pitches from PR folks. In this morning's batch I received one that caught my attention, not because the product wowwed me, but because of it's timing. On Monday, June 9th, there will be a SteveNote… Continue reading Getting a Jump on the Flood of iPhone Apps

Podcamp Boston 2: Day One

(Three double espressos to start the day. Niiiice...) Scott Monty from Crayon: Web 2.0 Tools You Can Use Scott begins his discussion around attention, information overload and the productivity impact. Data point: One percent of all time on the web is spent on FaceBook. Scott gives an overview of the features of what he considers… Continue reading Podcamp Boston 2: Day One

Hear This: On Digital Media, Episode #38: The Tangent Show

For this episode we invited John Wall of The M Show and Marketing Over Coffee to join John Federico and Steve Hatch over Skype. (Thanks to Doug Kaye and the folks at GigaVox Media for The Levelator. Without it, this show would not have been possible…trust us.) In this episode, we yammer about: Google book… Continue reading Hear This: On Digital Media, Episode #38: The Tangent Show

JetBlue Apologizes

This arrived in my inbox tonight. (And I wasn't even scheduled to fly JetBlue last week.) I admire the way they're handling the situation, now let's see if they can really recover from it. Dear JetBlue Customers, We are sorry and embarrassed. But most of all, we are deeply sorry. Last week was the worst… Continue reading JetBlue Apologizes

Dueling DNS or “Why I Should Have NEVER Used Media Temple”

OK - now I'm getting really pissed. I changed the DNS for brandbrains.net last night before I went to bed. When I arrived at the office today, it appeared as though DNS had propagated. However, as I'm sitting here (quite literally), Media Temple pushes an update to DNS which then switched DNS BACK to their… Continue reading Dueling DNS or “Why I Should Have NEVER Used Media Temple”

Hear This: On Digital Media, Episode #11

In this week’s episode, Ken Gellman and John Federico discuss:* Sergey Brin enthusiastic about video search* Zune rebuffed by Pitchfork* The search engine/portal pecking order* NBCU Projects $1B in digital revenues by 2009* Newspapers need 20 30 years of digital revenue growth to equal current print revenues* Follow-up to the Google vs. Yahoo Search Marketing… Continue reading Hear This: On Digital Media, Episode #11

Hear This: On Digital Media, Episode #10

In this episode: * Audio comment from John Wall of The M Show * Fox News uses Treo video capabilities to break story * Piracy as your competitor * Universal Music Group sues Grouper and Bolt * Yahoo! invests in Right Media * Google to grab 25% of the $16 billion online advertising market *… Continue reading Hear This: On Digital Media, Episode #10