“A quantum leap in DVR technology as we know it.”

For the past couple of weeks, I’ve had some problems with my ReplayTV 5504 DVR. It would randomly start to playback jittery video and audio. Sometimes, the only way to get it to stop would be to unplug it and reboot.

So, I called the nice folks over at DigitalNetworks for support. It’s the first time I’ve had to call since I’ve owned my ReplayTV, so I really didn’t know what to expect.

When I explained my problem, the support rep knew exactly what was wrong: it was corrupt channel guide file and a corrupt database file.

He told me about the famous “2-4-3-Zones” button sequence that pulls up the advanced menu options and showed me how to delete both of the corrupt files, then replace them by reconnecting with the ReplayTV servers.

It seemed to work at first but sadly, the problem has just started again. I’ll have to call again on Friday, since I’m recording the podcast tomorrow night.

But none of that is the really interesting stuff.

While I was waiting for the Replay to restart (I had to do it twice to complete the process) I asked my knowledgeable friend about the new ReplayTV PC software that’s coming in September. He said they had 25,000 people in a beta program and another 20,000 people on a waiting list (!). They expect to sell 25,000 units out of the gate.

I asked him if it had HD and cable card support to which he replied, “Yes, of course. This software is awesome. It’s a quantum leap in DVR technology as we know it.”

Yep, that’s what the man said: “quantum leap.”

I want to believe (I love my Replay), but I’ll believe it when I see it. There’s going to be a free trial so I’ll have to get my hands on some suitable hardware so I can play with it. I may have to replace my current system, anyway…

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