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Treo Beats Blackberry In Customer Satisfaction

John Federico


In a new report from research firm Brandimensions, the Treo has scored higher in customer satisfaction versus the rival Blackberry.

According to the report, the Palm Treo had a customer satisfaction rating of 3.61 out of 5 versus the Blackberry which scored a 3.31. BlackBerry seems to be lagging behind," said Mark De Paoli, the author of a report.

I'm a big fan of my Treo 650, but it's kind of hard to consider this report credible without having an understanding of how they actually calculate this ranking. Is it available anywhere? I haven't been able to find it...

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